Help & Shipping Care
Find clear answers about device compatibility, our discreet packaging, and hassle-free returns so you can shop with absolute confidence.
Common Inquiries
Which devices fit inside?
How do I wash it?
Fits an Apple AirTag and other small round tracking tags of similar size. Tracking device not included.
Remove tracking device before washing. Spot clean or gently hand wash in cold water and lay flat to dry. To help preserve the pocket, avoid harsh washing or high heat.
Can others see the tracker?
Is the pocket secure?
Absolutely not. The hidden pocket sits flat against the nape of your neck, completely concealed by your hair and the natural drape of the headband.
The hidden pocket is designed to hold your tracker discreetly at the nape while worn. For best results, make sure the device is fully inserted and positioned flat before wearing.
Delivery
We prioritize your peace of mind from the moment you order to the day it arrives at your door.
Discreet Packaging
Every order ships in plain, unmarked mailers. There is no mention of tracking or safety on the outside of the box to protect your privacy.